FAQs



 
 
 

All orders with Biblical.World are placed through the website. Here are the basic steps:
 
1) Choose the products you want to purchase by clicking on “Add to Cart.”
2) After you have chosen all the products, click on “Cart” in the upper right, then click “Checkout.”
3) If you already have a biblical.world account you will need to log-in.
 
or
3) If you do not have an account, you will be asked to create one.
4) Follow the steps to checkout.
 
Once the order has been submitted, you will receive a confirmation and order number in your email inbox.
 
 
 
 

Log in to biblical.world in the Customer Login box on the left hand side of the Homepage.
Once you are logged in, click on “My Account” in the My Account box on the left hand side of the Homepage.
Here you can view your order status, order history, change your password, and update account information.
If you update your account details or change your password, be sure to click on Save Changes.
 
 
 

Biblical.World has no control over customs charges, fees or duties imposed by the destination country. Customs and duties fees are determined by the destination country and unfortunately are unpredictable as we are unable to provide possible estimates of such potential charges. Biblical.World does not have any control over clearing packages through customs or over the timetable of customs procedures. The customer is responsible for all communication with their local customs office and is responsible for any and all fees, charges, or duties imposed by customs. It should be noted that the USA and Israel have a free trade agreement and the imposition of customs fees or duties is rare.
 
Please note that we are experienced in shipping packages worldwide and are familiar with customs statements and documents required to clear packages through customs in most countries. We will do our best to include all known documenation with your shipment so the package can smoothly clear customs.
 
 
 

Biblical.World currently only accepts PayPal as a payment form.
 
 
 
 

The default currency on Biblical.World is US Dollars ($US). However, you have the option to change the currency to Euros (€) or GB Pounds (£) by using the pull down menu at the top of the website.
 
 
 
 
 

For environmental concerns and economic concerns, Biblical.World has chosen not to produce a paper catalog. We welcome you to browse our on-line catalog and will be happy to answer any question you may have.

For questions on our array of products please complete the on-line 
Contact Us Form.
 
 
 

If you're dissatisfied with a purchase for any reason, please contact Biblical.World using the Contact Us Form or via email to info@biblical.world describing the issue with your order. 
 
You must notify biblical.world within 30 days of receiving your order.
 
When you contact us please reference the invoice number or order number.
 
We will contact you through the email address you provided as quickly as possible, ususally within 48 hours. 
 
 
For further information please see our Refund and Return Policy.

 
 

Delivery times are dependant upon the method of shipping your choose.
 
Registered Mail: 4-6 weeks
Eco Post: up to 3 weeks (limited delivery area)
EMS: 7-10 days
 
If your order will take longer than the standard shipping times, we will contact you via email.
 
To review shipping rates visit our
Shipping Rates Page

 
 
 

We are located in the heart of the Biblical world, the Galilee.
 
 



If you are unable to find the answer to your question on this or our other informational pages, please feel free to contact us by completing our Contact Us Form or sending us an email. We will be happy to respond to all inquiries.
 



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